At this time, we do not work directly with insurance. Most insurance plans only cover case management that is tied to medical treatment. Our services are provided privately so we can offer flexible, personalized support without the limitations of insurance coverage.

Yes — our practice was founded on a 100% sliding scale model. From the beginning, accessibility has been at the core of our mission. We believe that quality case management and advocacy services should be available to everyone, regardless of financial circumstance. Our sliding scale structure allows us to adjust fees based on individual needs and resources. Please contact us for a detailed explanation of our payment options and how we can best support your situation.

We do not provide legal advice. Our work focuses on advocacy, coordination, and project management within the scope of case management. While we may assist clients in navigating legal systems, understanding processes, or connecting with appropriate legal resources, our services are not a substitute for professional legal counsel.

Yes — our team is credentialed in behavioral health, case management, and peer support. We are also certified through recognized certifying bodies that require regular continuing education (CEU) units. Our team stays current with new developments, best practices, and evolving standards within our field to ensure the highest quality of care and support for every individual and family we serve.

We accept payment by debit or credit card, electronic transfer, and other secure online payment methods. Payment details are discussed during the no-cost consultation meeting to ensure clarity and comfort for each client. Because our services operate on a sliding scale, we work with each individual to establish a payment arrangement that fits their financial situation.

Yes — our practice is fully HIPAA compliant. We take confidentiality and privacy very seriously. All client information is stored and shared in accordance with HIPAA regulations to protect your personal and sensitive information. We use secure communication and record-keeping systems to ensure your data remains safe and confidential at all times.

All of our clients qualify for our sliding scale fee structure. Our practice was intentionally founded as a 100% sliding scale support solution, ensuring that every individual and family has access to quality case management and advocacy services—regardless of financial circumstance. This model allows us to meet people where they are and provide equitable, compassionate support without barriers.